This English version is a translation provided for convenience. If there is any difference between the two, the Thai version applies.
The shop begins preparing your order once payment has been verified. This normally takes about [1–3] business days, excluding Saturdays, Sundays, public holidays and periods of high order volume.
Estimated delivery time depends on the destination and the carrier. The times shown are estimates only and may change due to circumstances beyond the shop’s control.
Please check the recipient name, phone number and shipping address before confirming your order. If a parcel is returned because of incorrect details, no one being available to receive it or the recipient being unreachable, the customer may be responsible for the cost of reshipping.
Once your order has shipped, the shop will send the tracking number through the contact channel you provided. After handover to the carrier, delivery status is based on the carrier’s own system.
If your order arrives damaged, goes missing or does not match what you ordered, please contact the shop promptly with your order number and photos of the product, packaging or other relevant evidence, so that we can investigate and follow up.